Sergiwa :: Forum

Re: Spyware Doctor [by iSergiwa]

Mon, 21 Jun 2010 05:34:50 +0400

Technical support:: Spyware Doctor
Hello naito,

Thank you for letting us know, I will contact Spyware Doctor and ask them to remove RRT from their listing. Also, we would be very thankful if you contact them too and ask them to remove this false positive alarm.

Here's how to contact them according to there site:

Spyware Doctor falsely detected a program.
In the case that Spyware Doctor is detecting a program that you believe to be safe, please send an email to support@pctools.com with the subject "False Positive".

Please make sure to give us enough detail regarding the false detection.

Please attach the Spyware Doctor scan logs or history file per instruction below

Spyware Doctor 6

1. In Spyware Doctor, click on 'Settings'.
2. Click on 'History'.
3. Click on 'Save to File'.
4. Save the file onto your desktop (or any other location) as history.html.
5. Attach the saved file to a reply to this email.

Spyware Doctor 4

Zip up the folder C:\Program Files\Spyware Doctor\Logs

Thank you

Re: I didn't get the software activation email! [by iSergiwa]

Fri, 14 May 2010 19:53:46 +0400

Technical support:: I didn't get the software activation email!
Hello toto & welcome,

Please contact sales@sergiwa.com, provide them with your proof of purchase and they will continue with you via email.

thank you

Re: How to run rrt in many computer? [by iSergiwa]

Mon, 14 Dec 2009 09:40:19 +0400

Technical support:: How to run rrt in many computer?
RRT Personal Edition (PE) can be used on one single computer where the Enterprise Edition (EE) can be used on unlimited number of computers. Personal Edition is good for home users or people who have only one computer to fix, Enterprise Edition is made for users who own more than 10 computers or for computer repair centers as their work needs them to repair their clients computers every day.

If you are a licensed user of PE you can upgrade to EE and save 25% of the price, if you wish to upgrade, email the sales dep. and ask for an upgrade code.

Please do not reply here, this board is only for users whom cannot be reached by email

Thank you

Re: I buy rrt by primus but my prosess not sucsess [by iSergiwa]

Fri, 11 Dec 2009 19:59:11 +0400

Marketing forum:: I buy rrt by primus but my prosess not sucsess
Hello again,

It's not the website that refuses to cooperate, it's your CC has been declined for security reasons, choose another CC, or pay by PayPal, Wire, Check, or any other payment method you prefer!

Re: how to recover my word file [by zlatan24]

Sun, 25 Oct 2009 08:08:57 +0400

Open discussions:: how to recover my word file
Word files are very important for me.Because I use MS Word for work and once some files were deleted.But I found in net-docx na doc win 98,and tool solved this problem in 10 seconds free of charge and showed me asily parse Microsoft Word documents and restore their data integrity that was previously affected.

Re: Problem with running RRT [by iSergiwa]

Sun, 20 Sep 2009 07:11:31 +0400

Technical support:: Problem with running RRT
Hello Otto,

This board is made for users who cannot reach us or we cannot reach them via email, please contact us directly support@sergiwa.com

Thank you

Re: excel 2007 is a virus? [by perrello]

Sat, 19 Sep 2009 01:21:06 +0400

Open discussions:: excel 2007 is a virus?
I moved them to a folder and that worked. Thank you.

Problem with RRT [by kennchee]

Wed, 27 May 2009 07:42:34 +0400

Technical support:: Problem with RRT
i mistakenly tick the "don show this again" after i click RRT
and i choose the Personal Edition.How the hell do i change
it to the Free Edition??

Re: Something wrong with the Kaspersky Software [by skyguy]

Mon, 18 May 2009 10:09:35 +0400

Technical support:: Something wrong with the Kaspersky Software
Dear Esam,

I'd made what you told me, but the problem would still the same.
I'll give it a shot on the Kaspersky support.

Thanks to you, and kisses to the kids.

Ahmad

Re: how to remove w32.downadup from the network [by iSergiwa]

Sat, 11 Apr 2009 13:36:00 +0400

New Malware Submission:: how to remove w32.downadup from the network
Hello & welcome

I am not sure if this can be removed by a free tool, you may try our custom removal tool myRT, run the tool, select myRT Personal Edition, click ADD, click Generate Report, then attach the log file with your next reply.