I didn't get the software activation email! [Forum - Technical support]
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#1 I didn't get the software activation email!
iSergiwa Posted on: 2008/8/5 14:24
Didn't get the software activation email?

Below are some of the most common reasons you might not be getting the email.

* First, be patient, sometimes it takes a while for the email to arrive.
* Check to ensure you entered your email address correctly when you purchased the software. If it's wrong, contact us and provide a valid email.
* Check your junk email box, the email might have been filtered as junk.
* If you can't still get the email issue to work, post here and we'll help you to sort it out.

Thank you


#2 Re: I didn't get the software activation email!
Posted on: 2008/9/30 8:21
This software has been really helpful. What would make it MORE so would be receiving the activation code sooner. A new worm is driving me nuts, and it would be very helpful for a quicker method of receiving the code (I'm in the USA). That said, the software is great.


#3 Re: I didn't get the software activation email!
iSergiwa Posted on: 2008/10/1 1:33
Hi, Drymel,

Two reasons you didn't get the activation code quick are:

1. you purchased the software from CNET which has no automatic way to send the activation code, you should purchase the software from Plimus, if you did , you would receive the activation code immediately!

You always can purchase our software from Plimus by following this link:

https://www.plimus.com/jsp/dev_store1.jsp?developerId=314044

2. We had the holiday season of EID (the end of month of Ramadan) so we were off for the whole day.

Anyways, the activation code has been manually sent to you by email and we apology for the delay.

Thank you very much for you nice words

iSergiwa Software team


#4 Re: I didn't get the software activation email!
Posted on: 2008/11/18 15:16
IS this software still up to date the forums seem very quiet.

I have paid for Casir and I have had confirmation of funds transfer but no licene key yet??

I used avangate.

any ideas appreciated.


#5 Re: I didn't get the software activation email!
iSergiwa Posted on: 2008/11/19 3:12
Hi Andy

The forum seems very quite because we do all technical support through emails, we only use the forum when we cannot reach our clients or our clients can't reach us through emails.

Well, you should use Plimus not Avangate, if you did you would receive the activation code immediately because every thing goes automatically through Plimus.

We tried to contact you by email but looks like you didn't receive any of our emails, but don't worry we can communicate here!

I want you now to send your CaSIR ID to sales@sergiwa.com or just copy and paste it here in your next reply, once we get your ID we will send you the proper activation code.

We have sent you the email containing your registration info (your ID & your AC) awaiting for your response either here or by email...

iSergiwa Software Team


#6 Re: I didn't get the software activation email!
Posted on: 2009/11/17 12:05
Hi, I have not received my email activation code. My email is correct in my order and my junk mail filter is turned off.

I paid through Plimus and ORDER REFERENCE # 49733012

Thanks,
Mark


#7 Re: I didn't get the software activation email!
iSergiwa Posted on: 2009/11/17 13:07
Hello brainwavepc & welcome

You have purchased a product that doesn't need an activation code to be activated because it's already activated, you only need to purchase the product to become a licensed user that's all, more details will be sent to you via email

Thank you


#8 Re: I didn't get the software activation email!
Posted on: 2009/11/17 13:23
I don't understand your response. I paid 9.99 for

RRT - Sergiwa Antiviral Toolkit

and if I download it off your site it tells me I need to input an activation code. I paid 9.99 to get the activation code to unlock the software so I can use it and I have not received any activation codes.

Thanks.


#9 Re: I didn't get the software activation email!
iSergiwa Posted on: 2009/11/17 13:27
Hello Again..

There's a confusion, you purchased PRT while you need RRT, they are different products:

PRT - Perlovga Removal Tool
Download Link: http://www.sergiwa.com/modules/mydown ... inglefile.php?cid=2&lid=4
Purchase Link: https://www.plimus.com/jsp/buynow.jsp?contractId=2264896
Price: $9.99

RRT - Sergiwa Antiviral Toolkit
Download Link: http://www.sergiwa.com/modules/mydown ... inglefile.php?cid=2&lid=1
Purchase Link: https://www.plimus.com/jsp/buynow.jsp?contractId=2012988
Price: $24.99

Please download the one you purchased (PRT) and run it, it wont ask you about any activation code

Now download the other product (RRT) it will ask you for activation code

Please do not reply here any more, this is only for users who cannot be reached by email, do reply via email

Thank you


#10 Re: I didn't get the software activation email!
Posted on: 2010/5/14 12:15
Hellow?, I have not received my email activation code. My email is correct in my order and my junk mail filter is turned off.



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